​

TVirden Tax Services, Inc.

Effective Date: June 3, 2026

​

TVirden Tax Services, Inc. respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our tax preparation and consulting services, complete forms, schedule appointments, or make payments through Stripe.

 

By using our website and services, you consent to the practices described in this Privacy Policy.

​

 

1. Information We Collect

​

_______________________________________________________________________________________________________________________________________

​

 

We may collect the following types of information:

 

Personal Information

Information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth

• Taxpayer Identification Number (TIN)

• Social Security Number (SSN)

• Business information

• Tax-related financial information

• Driver's license or government-issued identification

• Documents uploaded for tax preparation services

​

​

______________________________________________________________________________________________________________________________

​

​

 

Payment Information

Payments are securely processed through Stripe. We do not store or maintain your complete credit card or debit card information on our servers. Payment information is collected and processed directly by Stripe in accordance with their privacy and security policies. For more information, please review Stripe's Privacy Policy at stripe.com/privacy.

​

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referring websites

• Pages visited

• Time spent on our website

• Website interaction data

​

2. How We Use Your Information

​

_______________________________________________________________________________________________________________________________________

​

​

We use your information to:

• Prepare and file tax returns

• Provide tax planning and consulting services

• Process payments

• Verify your identity

• Communicate with you regarding services

• Schedule appointments

• Send service updates and reminders

• Respond to inquiries

• Comply with legal and regulatory requirements

• Improve our website and customer experience

• Prevent fraud and unauthorized activity

​

​

​

​

 

3. How We Share Your Information

​

_______________________________________________________________________________________________________________________________________

 

We do not sell your personal information. We may share your information with:

 

Service Providers

Trusted third-party providers that assist with:

• Payment processing

• Electronic tax filing

• Secure document storage

• Appointment scheduling

• Customer relationship management

• Email communication

 

Government Agencies

When required for tax filing and compliance purposes, information may be submitted to:

• Internal Revenue Service (IRS)

• State tax agencies

• Regulatory authorities

 

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws

• Respond to court orders or subpoenas

• Protect our rights and property

• Prevent fraud or illegal activity

​

 

4. Stripe Payment Processing

 

_______________________________________________________________________________________________________________________________________

 

We use Stripe to securely process payments. When you submit payment information:

• Payment data is transmitted directly to Stripe using encryption technology.

• We do not receive or store full payment card numbers.

• Stripe may collect payment details, billing information, IP addresses, and transaction information necessary to process payments and prevent fraud.

 

Your use of Stripe is subject to Stripe's own privacy practices. Please review Stripe's Privacy Policy at stripe.com/privacy for more information.

​

​

 

5. Data Security

​

_______________________________________________________________________________________________________________________________________

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, loss, and misuse. These measures include:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

 

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

6. Document Retention

​

_______________________________________________________________________________________________________________________________________

 

We retain tax records and client information for as long as necessary to:

• Provide services

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

 

Retention periods may vary depending on applicable federal and state laws governing tax records and client data.

 

7. Cookies and Tracking Technologies

​

_______________________________________________________________________________________________________________________________________

 

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

• Remember user preferences

 

You may adjust your browser settings to refuse cookies; however, some website features may not function properly if cookies are disabled.

 

8. Email and Marketing Communications

​

_______________________________________________________________________________________________________________________________________

 

We may send you the following types of communications:

• Appointment confirmations

• Service updates

• Tax season reminders

• Educational information

• Promotional communications

 

You may opt out of marketing emails at any time by using the unsubscribe link included in our communications. Transactional messages related to your active services may continue to be sent.

 

9. SMS Messaging

 

______________________________________________________________________________________________________________________________________

 

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

 

Opt-In & Consent

• You will only receive messages if you have explicitly opted in.

• We maintain timestamped records of all opt-in actions.

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

 

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying STOP.

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

• All opt-out requests are processed immediately.

 

Message Frequency & Content

• Message frequency varies based on your interactions with our business.

• Messages will be directly related to the services you have requested.

• We do not send promotional content without specific consent.

 

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept strictly confidential and will not be shared with any third parties. Standard message and data rates may apply.

 

10. Children's Privacy

​

_______________________________________________________________________________________________________________________________________

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without verifiable parental consent, we will take appropriate steps to remove it promptly.

 

11. Your Privacy Rights

​

_______________________________________________________________________________________________________________________________________

 

Depending on your state of residence, you may have rights regarding your personal information, including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of certain personal information

• Limiting certain data uses

• Receiving information regarding how your data is collected and used

• Withdrawing consent at any time for future communications

 

To exercise any of these rights, please contact us using the information provided in Section 14 below.

 

12. Third-Party Links

​

_______________________________________________________________________________________________________________________________________

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit. This Privacy Policy applies only to information collected by TVirden Tax Services, Inc.

 

13. California Privacy Rights

​

_______________________________________________________________________________________________________________________________________

​

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), regarding access to, correction of, and deletion of certain personal information. To submit a privacy-related request, please contact us using the information provided below.

 

14. Changes to This Privacy Policy

​

_______________________________________________________________________________________________________________________________________

 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. For significant changes, we will notify you by email or through a prominent notice on our website. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

 

15. Contact Information

​

_______________________________________________________________________________________________________________________________________

 

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

 

TVirden Tax Services, Inc.

Email: support@tvirdenservices.com

Website: www.tvirdenservices.com

 

By using our website and services, you consent to this Privacy Policy.